Terms of Service

1. Who we are

FoodBase (the “Service”), available at https://foodbase.dev, is operated by Datalog Ltd. (Даталог ЕООД), a single-member limited liability company registered in the Commercial Register of the Republic of Bulgaria under UIC (ЕИК) 208878176, with registered office at ul. Shar Planina 8, Fl. 5, 2700 Blagoevgrad, Bulgaria (“Datalog”, “we”, “us”, “our”).

You can contact us via the contact form at https://foodbase.dev/contact or by email at [email protected].

These Terms of Service (the “Terms”) govern your access to and use of the Service, including our website, dashboard, documentation and the FoodBase API. By creating an account or using the Service, you agree to be bound by these Terms. If you use the Service on behalf of a company or other legal entity, you represent that you are authorised to bind that entity, and “you” refers to that entity.

2. The Service

FoodBase provides a REST API giving programmatic access to a database of food products and related nutrition information, including full-text product search, barcode (EAN-13/UPC) lookup, nutrient breakdowns and related endpoints (together, the “API”). The Service is intended for software developers and businesses building applications such as calorie trackers, meal planners and health and fitness apps.

The database is compiled from third-party sources, principally Open Food Facts and USDA FoodData Central (see Section 8). The scope, endpoints, rate limits and features of each subscription plan are described on our pricing page and in the API documentation, which form part of these Terms.

3. Accounts and API keys

• You must provide accurate registration information and keep it up to date.
• You are responsible for maintaining the confidentiality of your account credentials and API keys, and for all activity that occurs under them. API keys are issued to you and may not be shared with or transferred to third parties outside your organisation.
• You must notify us promptly at [email protected] if you suspect unauthorised use of your account or API keys. We may suspend or regenerate compromised keys.
• You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.

4. Acceptable use

You agree not to:

• exceed, circumvent or attempt to circumvent the request quotas, rate limits or other technical restrictions of your plan (including by rotating accounts or API keys);
• resell, redistribute or make available the API or the underlying database as such (i.e. as a substitute or competing data product or bulk dataset), except as permitted by the applicable data licences referred to in Section 8;
• use the Service to develop, train or improve a competing food-data API or database service by systematic bulk extraction (scraping) of our endpoints;
• use the Service in violation of applicable law, or to transmit malware, conduct security attacks, or interfere with the integrity or performance of the Service;
• misrepresent your identity or affiliation when using the Service;
• use the Service in violation of applicable export control or economic sanctions laws, including those of the European Union, or if you are located in, or acting on behalf of a person in, a jurisdiction subject to comprehensive sanctions.

We may throttle, suspend or terminate access that we reasonably believe violates this Section, with notice where practicable.

5. Plans, fees and payment

• Free plan. We offer a free plan with limited daily requests. We may change the limits of the free plan at any time.
• Paid plans. Paid subscriptions (currently Starter, Pro and Enterprise) are billed monthly in advance, at the prices published at https://foodbase.dev/pricing at the time of purchase, plus VAT or other applicable taxes where required by law.
• Payment processing. Payments are processed by our payment provider, Stripe. We do not store your full card details. By subscribing you authorise recurring monthly charges to your chosen payment method until you cancel.
• Renewal. Subscriptions renew automatically each month. You can cancel at any time from your dashboard; cancellation takes effect at the end of the current billing period, and you retain access until then.
• Price changes. We may change plan prices or features with at least 30 days’ prior notice by email or dashboard notification. Changes apply from your next billing period; if you do not agree, you may cancel before they take effect.
• Failed payments. If a renewal payment fails, we may retry it and may downgrade or suspend your access to paid features until payment is completed.

6. Cancellation, refunds and the right of withdrawal

You may cancel your subscription at any time via the dashboard, with effect from the end of the current billing period. Except as set out below or where required by mandatory law, fees already paid are non-refundable, including for partially used billing periods.

Consumers in the EU/EEA: if you are a consumer, you normally have a statutory 14-day right of withdrawal from a distance contract. By starting your paid subscription, you request immediate provision of the digital service and acknowledge that, once the service has been fully performed or, in the case of ongoing services, you expressly consent to immediate performance, your right of withdrawal may be limited accordingly; where you withdraw within 14 days of first purchase, we will refund the amount paid less a proportionate amount for the service already provided. To exercise this right, contact us at [email protected].

If we materially fail to provide the Service in accordance with these Terms, you may be entitled to remedies (including a proportionate refund) under applicable consumer protection law. Nothing in these Terms limits your mandatory statutory rights.

7. Availability and changes to the Service

We aim to keep the Service available and performant, but the Service is provided on an “as is” and “as available” basis. We do not offer any uptime guarantee or service level agreement (SLA) unless separately agreed in writing (for example, under an Enterprise agreement). We do not guarantee uninterrupted availability, and we may perform maintenance, or modify, add or remove features, endpoints or data fields. Where a change materially reduces the core functionality of a paid plan, we will give reasonable prior notice and you may cancel before the change takes effect.

8. Data sources, licences and attribution

The food and nutrition data served by the API is compiled from third-party sources, principally: (a) Open Food Facts, made available under the Open Database License (ODbL) v1.0, with contents under the Database Contents License (DbCL); and (b) USDA FoodData Central, which is in the public domain.

• Your use of data originating from Open Food Facts is subject to the ODbL, including its attribution and share-alike obligations for derivative databases. You are responsible for complying with the ODbL in your own applications, including displaying appropriate attribution to Open Food Facts where required.
• We provide the data “as is” as received from these sources. Product data is largely crowdsourced and may contain errors, omissions or outdated information (for example, reformulated products, changed ingredients or allergens).

9. No medical or dietary advice

The Service provides informational nutrition data only. It does not constitute medical, dietary or other professional advice, and it must not be relied upon for decisions concerning allergies, medical conditions or treatment. If your application addresses allergies, medical nutrition or similar sensitive use cases, you are responsible for appropriate disclaimers, verification and regulatory compliance in your product.

10. Intellectual property

The Service, including our software, website, documentation, branding and the selection, structuring and enrichment of the database, is owned by Datalog or its licensors and protected by intellectual property laws, without prejudice to the third-party data licences in Section 8. We grant you a limited, non-exclusive, non-transferable licence to access the API and use responses within your applications during your subscription, in accordance with these Terms and the applicable data licences. You retain all rights in and ownership of your own applications and code, the content of your API requests, and any content or information you submit to your account; we process such data only to provide and secure the Service, as described in our Privacy Policy.

11. Warranties and liability

To the maximum extent permitted by law: (a) we disclaim all implied warranties, including accuracy, completeness, merchantability and fitness for a particular purpose of the data and the Service; (b) we are not liable for indirect or consequential damages, loss of profits, revenue, data or goodwill; and (c) our total aggregate liability arising out of or in connection with the Service is limited to the amounts you paid to us in the 12 months preceding the event giving rise to the claim. If you have not paid any fees to us during that 12-month period (for example, if you use only the free plan), our total aggregate liability shall not exceed EUR 100, except where such a limitation is prohibited by law.

Nothing in these Terms excludes or limits liability for intent or gross negligence, for death or personal injury, or any other liability that cannot be excluded under applicable law, and nothing limits the mandatory rights of consumers.

12. Suspension and termination

We may suspend or terminate your access, with notice where practicable, if you materially breach these Terms, if required by law, or if your use poses a security or operational risk to the Service. You may terminate at any time by cancelling your subscription and closing your account. Sections which by their nature should survive (including Sections 8–11 and 14–16) survive termination.

13. Changes to these Terms

We may update these Terms from time to time. For material changes we will give at least 30 days’ notice by email or dashboard notification. If you continue to use the Service after the changes take effect, you accept the updated Terms; if you do not agree, you may cancel before the effective date.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Bulgaria, without prejudice to mandatory consumer-protection rules of the country where a consumer habitually resides. Disputes are subject to the jurisdiction of the competent Bulgarian courts; consumers may also bring proceedings in their country of residence where the law so provides.

If you are a consumer in the EU, you may also use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. In Bulgaria, the supervisory consumer authority is the Commission for Consumer Protection (Комисия за защита на потребителите), www.kzp.bg.

15. Force majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including internet or telecommunications outages, failures of cloud, hosting or upstream data providers, power failures, cyber-attacks, acts of government, labour disputes, natural disasters, war or epidemics. During such an event our obligations are suspended to the extent affected; if the event continues for more than 30 days, either party may terminate affected subscriptions with effect from the end of the current billing period.

16. Miscellaneous

If any provision of these Terms is found invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. If these Terms are translated into another language, the English version prevails to the extent permitted by applicable law. These Terms, together with the documents referred to in them, are the entire agreement between you and us regarding the Service.